Terms of Service

Last updated: March 2026

Service Purpose

SafeDraft AI is a productivity tool designed to assist professionals (Legal, Medical, Research) in protecting privacy while using LLMs. While we provide industry-standard masking patterns, the user is ultimately responsible for verifying the final output's compliance with their local regulations (e.g., GDPR, HIPAA).

Our service acts as a privacy-preserving intermediary between your sensitive documents and AI-powered text processing services.

Service Plans

Free Plan

  • 2 documents per month
  • Basic sanitization
  • Local processing only

Pro Plan ($29/month)

  • Unlimited documents
  • Advanced sanitization
  • Custom patterns
  • One-click Restoration
  • Priority support

Enterprise Plan

  • Custom solutions
  • On-premise deployment
  • SLA guarantee
  • Dedicated support

Refunds & Subscription

We offer a 7-day money-back guarantee for our Pro plan to ensure customer satisfaction. Subscriptions can be canceled at any time through the user dashboard or by contacting our support team.

  • 7-day money-back guarantee for new Pro subscriptions
  • No long-term contracts - cancel anytime
  • Prorated refunds for annual plans (within guarantee period)
  • Immediate access cancellation - no questions asked

Acceptable Use

Users agree to use SafeDraft AI for legitimate purposes only. Prohibited uses include:

  • Processing illegal or harmful content
  • Attempting to reverse-engineer our masking algorithms
  • Using the service to violate privacy laws or regulations
  • Sharing account credentials with others
  • Automated access or scraping of our service

Limitation of Liability

SafeDraft AI provides tools to assist with data anonymization but cannot guarantee 100% accuracy. Users are responsible for reviewing and validating processed content before use.

Our liability is limited to the amount paid for the service in the preceding 3 months. We are not responsible for any indirect, consequential, or punitive damages.

Users should always have legal counsel review processed documents, especially for regulated industries like healthcare and legal services.

Service Availability

We strive to maintain high service availability but do not guarantee 100% uptime. Scheduled maintenance may occur with advance notice when possible.

  • No uptime guarantees for Free plan
  • 99.5% uptime target for Pro plan
  • 99.9% uptime SLA for Enterprise plan
  • Maintenance windows typically scheduled during low-usage hours

Privacy and Data Protection

Our privacy practices are detailed in our Privacy Policy. By using our service, you agree to our data processing practices as outlined therein.

Contact Information

For questions about these Terms of Service, please contact us at:support@safedraftai.com